How long will it take to receive my Voucher once ordered?
It takes up to 3 bussiness days for delivery. When you redeem your rewards for a voucher you will be requested to confirm your details (e.g email address). Before you confirm your purchase, please ensure all your information is correct to avoid any delays in delivery.
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How can I check my rewards balance?
When logged into the Member Dashboard, you can view your current rewards balance under the Dashboard tab. The Rewards page allows you to view the actions that have earned you rewards, your current balance and how you’ve spent your rewards so far. On ...
Do points have to be used within a certain time limit?
Yes. When rewards are credited to your account, they will remain valid for 12 months. If after this period the rewards have not been used, they will automatically expire and be deleted from your account. Your rewards will not expire all at once, ...
How will I receive my rewards?
This depends on the type of reward. Electronic vouchers (e-vouchers) will be posted directly to your Power Panel account, or in some circumstances, to the email address indicated in your account at the moment you place an order.
How long does it take to complete a survey?
Survey length is strictly dependent on the study. Generally the length of surveys is between 10 and 15 minutes and once in a while, we might require more of your time. Keep in mind that survey reward is often connected to the time it takes for the ...
How can I participate in surveys on Power Panel?
Once your registration is completed you can confirm your email by clicking on the link you receive in your mailbox. If a survey matches your profile, you will receive an invitation by email or see the surveys available in the “Dashboard” menu in your ...